Hedberg Law Firm - Government Mandated Privacy Policy & Opt Out SMS Agreement

 Privacy Policy for SMS Texting

Effective September 1, 2024

 1. INTRODUCTION:
Hedberg Law Firm is committed to protecting the privacy of individuals who receive text messages from our firm through our text messaging services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt-in to receive SMS text messages from Hedberg Law Firm. By providing your phone number and opting in to receive SMS messages, or by initiating a text to us, you agree to the terms outlined in this policy.

2. INFORMATION WE COLLECT:
When you opt-in to receive SMS text messages from us, we collect the following information:

·       Phone Number: The mobile phone number you provide to receive SMS messages.

·       Message Content: The content of any SMS messages we send to you.

·       Opt-In/Opt-Out Data: Information about your subscription preferences and any changes to them.

·       Read Receipt/Reply: Whether you read or replied to our text message.

3. HOW WE USE YOUR INFORMATION:
We use your phone number and other related information for the following purposes:

To Send SMS Messages:

·       Use of Information.

We use the information we collect to send you updates, alerts, and other relevant information related to our legal services or a case we may be working on with you.

·       Reminders of Appointments, Due Dates &  (Client requested)
This may include appointment reminders, case updates, and general firm announcements. We will not use your phone number for any other purpose without your explicit consent.

·       Customer Support:
To respond to your inquiries and provide customer service.
·       Compliance and Legal Requirements:
To comply with applicable laws and regulations.

4. HOW WE SHARE YOUR INFORMATION:
We do not sell, trade, or otherwise transfer your phone number to outside parties except in the following circumstances:

·       Service Providers: We may share your information with third-party service providers who assist us in managing our SMS communications. These providers are contractually obligated to protect your information and use it only for the purpose of providing services to us.
·       Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order.
·       Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. SECURITY:
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no transmission over the internet or electronic storage system is 100% secure, so we cannot guarantee absolute security

6. YOUR CHOICES/PREFERENCES:

·       Opt-In/Opt-Out: You can choose to opt-in or opt-out of receiving SMS messages from us at any time. To opt-out, reply “STOP” to any SMS message you receive from us. This will unsubscribe you from further messages. For assistance or more information, reply “HELP” or contact us directly 720-432-2878.
·       Access and Correction(s): You have the right to access and correct your information. To do so, contact us at 720-432-2878 or write to us at: Hedberg Law Firm; 5944 S. Kipling Pkwy, Suite 200, Littleton, CO 80127

7. CHANGES TO THIS PRIVACY POLICY:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. CONTACT US:
If you have any questions or concerns about this Privacy Policy or our SMS texting practices you may well be the first person in the history of this great country to have read one of these policies. In any case, if you have concerns with the policy, you can use the contact information below to let us know about them. These policies are mandated by the Federal government, so we have no ability to change them, but we look forward to hearing your concerns.

Mail: Hedberg Law Firm 5944 S. Kipling Parkway, Suite 200, Littleton, CO 80127

Phone: 720-432-2878 or ronnie@hedberglawfirm.com